I called for service and the service tech looked at the stove and said he needed to order some door parts but did not explain what he found. You can easily test to see if your oven is cooking properly using the "biscuit test". GE offers extensive warranties on all of its products, usually with the inclusion of home visits from maintenance personnel. And slide-in ranges … We can help. Tools for Troubleshooting. This company is not yet accredited. I did some looking myself and have noticed all sorts of bent parts. View online or download Ge C2S980S - Cafe 30 in. GET UP TO $2000 BACK on Select Smarter Cooking Packages from GE … Also find Quick spec literature and Energy guides. We’ll start sending you the news you need delivered straight to you. GE guarantees that most of its appliances are designed and manufactured in the United States, and provides information outlining what percentage of an appliance's components were made in the U.S. Ge C2S980S - Cafe 30 in. Example try to preheat to 350 stops at 100 shuts down panel. I also shared with him that I have been cooking for 40 years on all sorts of ovens (none this expensive! ft. Slide-In Electric Range with Self-Cleaning Convection Oven and Air Fry in Black Stainless Steel $ 1,808 00. Would this be a … read more. $2,009.00. GE appliances come with a traditional warranty, but the company also offers extended coverage with a Service Protection Advantage plan from Assurant, GE’s authorized provider of extended warranties. Dual cavity gas, free standing ranges (67 pages) ... Electric free-standing, slide-in and drop-in ranges with quickset iii and quickset iv oven control (72 pages) ... Before you call for service Problem Possible Cause What To Do Top burners do not light Plug on range … Save $201.00 (10%) $ 1,808 00. It was not dropped by the delivery man and of course not in the 20 feet it was moved across my floor during installation. We also have induction cooking ranges with convection ovens for more advanced cooking and baking techniques. Overall, I am pleased with the performance, especially when compared to the last set I bought (KItchenaid where I had no end of problems with e very single appliance). Checking Temperature: Avoid using oven thermometers - most are not very accurate, and in many cases the door has to be opened to read them. Purchased an expensive Cafe double wall oven at a price of $5,500 that THANK GOD, I purchased from Costco.com. GE ranges are sold in freestanding, drop-in and slide-in styles in electric or gas format. Will see how it goes. The temperature swing can also vary by how and where you are measuring the temperature in the oven, room temperature, door openings, etc. Their serv… Check the bake element. var s_code=s.t();if(s_code)document.write(s_code); To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. Induction Ranges. Inexpensive: GE electric ranges are typically the most affordable, costing from $450 to $2,700. Most electric ranges function in a similar manor with only slight variations, mostly in oven operation. All sensors have been replaced and this week, we went over the edge and replaced the motherboard. Many times, it means the keypanel needs to be replaced. Electric: Electric cooking surface with electric convection oven with reverse air Cafe's professional ranges come with heavy duty cast iron grates designed for true commercial-grade … GET UP TO $2000 BACK on Select Smarter Cooking Packages from GE Profile. Metin Ozkuzey. s.events = "event16"; Make sure that there is at least one to two inches between pans and between pans and the side and rear walls of the oven to ensure proper air/heat circulation. The last guy, the Manager, told me to order thermometers to check myself. If the burners are not heating or not working properly, check the following: If the top burners do not work, but the clock does work, your appliance may be … Horrible getting through to customer service and they said that because it was beyond warranty By 2 years I had to buy new grates and a griddle which would cost a few hundred dollars. With over 2,000,000 parts and thousands of Range DIY videos and tutorials, we’ll help you order and install the General Electric parts you need and save. The best brands to consider are certainly Samsung, Bosch, Miele, and probably GE Profile. Click here to learn more. Some of our stoves feature double ovens that allow baking at two separate temperatures. NOTE: The diagnosis and repair procedures in this manual do not necessarily apply to brand-new GE … Now most the time will not even function. Staff member. Dual-Fuel Range Pdf User Manuals. SHOP PARTS. Still, 8% is impressive. The specific problems with GE refrigerators depend on the particular model. Now, July 3, they were coming to install BUT for the 4th time they have called the day of and said they do not have the part. i talked to you about my ge stove. Electric Ranges. I don't use the grill as much as I had anticipated. I wrote to GE and have not received a response. The first part is education. The fuse is usually located in the main house fuse box on the back of your unit. Service Areas. Flexible choices: For example, if I push any of the touch pad buttons, nothing happens: Bake, Broil, Probe, Convection bake, Start, Clock, etc). Get fast, expert repairs in Manhattan,NY from local factory-trained technicians. From loud noises to strange smells, we've got you covered! Pan placement may be affecting how the oven heats. DO NOT BUY GE APPLIANCES!!! It was a Friday afternoon. I called again on Tuesday afternoon to speak with a manager, no manager was available. Try to call customer service but have been put on hold for 4 hours. Will Never buy GE appliances again. Your GE electric oven can be your best friend or worst enemy, depending on how you maintain it. We love the looks of the the range. See Special Offers Learn more about customization. Design matters. Whether you need an expert to diagnose the problem … Placing the racks in backwards may keep the door from sealing properly. Have a GE cooking product question? Your Account. After installing the stove, I noticed on the first oven use that an excessive amounts of heat was coming out of the side of the door. The smooth cooktop is sensibly laid … En español Live Chat online. See. We make fixing things easier! GE electric range troubleshooting and stove repairs. We value your privacy. There should always allow two inches around the back sides of the oven shelf for heat circulation. This guy told me that if GE doesn't have BOTH an issue and a fix for a problem that there is NOTHING they can't do. Greatly appreciated. To continue preparing and dishing out those tasty treats, it is essential to inspect and troubleshoot your oven's components. Our model is now discontinued, GE Help? I had to wait two months for this order to come in. Gas ovens require 120 volts. GE does not want to recognize the defect in their product, all we want is our investment back in both ovens, because they have an inherent design flaw! On electric ranges, one of the heating elements may have malfunctioned. If your electric oven won't heat up, you probably have a faulty heating element (either the baking element at the bottom or the broiling element at the top). Owner’s manual Owner's Manual I purchased the switch but I lost the paper with the wiring info. Purchase a GE Appliance part or accessory online. They open at the right and swing to the left. Other remedies include replacing the door seal, and setting the thermostat to the correct settings. Get shopping advice from experts, friends and the community! GE offers a variety of product lines designed specifically for small homes, large homes or businesses. It then took another 40-50 minutes to reach what the display said. Obviously, it has been dropped along the way to my house. Then restart and after several tries finally gets to 350. FAQ. To remedy this problem, you can use the "Time Cook" … Here are the most common reasons your GE oven's temperature isn't accurate - and the parts & instructions to fix the problem yourself. s.prop5 = s.prop4; Terry . What? Turn your range OFF and either remove the fuses or turn the breaker OFF. You may be able to replace the element yourself: … 1-800-269-2609 24/7. s.eVar14 = document.title; I have a brand new ge dual fuel gas range. Then as I wiped clean the stove top, the range was scorching hot and the oven and stove had been off for over an hour! If you are following your recipe times and temperatures carefully and still think your new oven is too hot or too cold, you can adjust the temperature yourself to meet your specific cooking preference. Difficult to contact GE but finally have a complaint listing number. On electric ranges, put the door in the broil position (door opened to the first stop) when broiling all foods except chicken. GE electric ovens use three cooking technologies: the trademarked Advantium, Convectional and Traditional. Absolutely insane! Manufacturer: GE Consumer & Industrial, of Louisville, Ky. If the fuse looks smoky or black, it is likely blown. He also said the appliances are self-diagnosing and that it is impossible for a "repairman" to receive proper training. Sign up to receive our free weekly newsletter. The customer service rep told me that no manager is available but she got my complain and told me that she has forwarded the info to several different managers to follow up with me. Why Will the Bottom Element in the Oven Not Work on a Range? Store Finder ... GE 30 in. See reviews below to learn more or submit your own review. Andrew Todd has been writing since 2006. Unsubscribe easily. They all use similar parts and suffer similar failures. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates. Check the bake element. it has a problem of the oven clean door lock engaging while the oven is in use{bake mode} The oven clean button on the touch pad has not been pushed. To view a short video on how to replace the bake element. I purchased this GE CAFE DOUBLE OVEN from COSTCO.com. Some examples of keywords for the search are: dishwasher leaking, refrigerator too cold, range … This code usually means that the oven … GE Appliances. We have a 6 year old GE gas double oven gas range. Extensive special features: Its location on this page may change next time you visit. Then I send him a follow up letter, still no response, send the second follow up email a few days later, still nothing from him. First just the upper oven now also the lower oven. Check the oven gasket for rips or tears. Get performance ratings and pricing on the Café CES700P2MS1 range. View all ranges More about Ranges. )..and I have NEVER not been able to follow a recipe properly or did I have to babysit my oven, or increase temps to broil to get things to heat up quicker or rotate pans around! Because of the poor service, I cannot recommend the purchase of this range. The company said, they need to repair it and not replace it. Save $201.00 (10%) Size 30 in. All work done by a local trusted repair service who we've been using for over 20 years. Units: About 28,000. Choose from electric ranges, gas ranges, and dual fuel ranges for your kitchen space. I am a foodie and love to cook. Joined Jul 11, 2006 Messages 40,016 Location Murray, Utah 84107, United States. With custom hardware, matte and sleek glass finishes, Caf offers distinct appliances to match your style and tastes. Customers pick and choose which appliances or systems need to be covered. Induction ranges are almost double the industry at 25.9 Vs. 13.1%. I am surprised my cabinet didn't crack under the heat that hit them. A torn gasket will need to be replaced by service. GET UP TO $2000 BACK on Select Smarter Cooking Packages from GE … The customer service rep told me to email him pictures of the discoloration and he will get back to me. Believes everyone deserves to ge cafe electric range problems Appliances personal Burners heat but not the same.... 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